Privacy Policy

Last Updated: 01.09.26

This Privacy Policy explains how out service ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit or use this site (the "Website").

We provide language-learning education, lessons, courses, educational materials, and related services through the Website.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The Website is operated by individual freelancer working as a langauge teacher.

2. Information We Collect

We may collect different types of information depending on how you use the Website.

A. Information You Provide Directly

You may voluntarily provide personal information when you:

• Create an account;
• Sign up for a language course or lesson;
• Subscribe to a newsletter or mailing list;
• Contact us;
• Submit a question or inquiry;
• Book a lesson;
• Purchase a course, lesson, or other service;
• Participate in a quiz, exercise, survey, or other educational activity;
• Leave a comment, testimonial, or review; or
• Otherwise communicate with us.

This information may include:

• Your name;
• Email address;
• Telephone number;
• Billing or payment information;
• Account login information;
• Language-learning preferences;
• Your current or target language level;
• Information contained in messages you send us; and
• Any other information you choose to provide.

Please do not submit sensitive personal information unless it is necessary for the service and specifically requested by us.

B. Information Collected Automatically

When you visit the Website, certain information may be collected automatically by us or by third-party service providers.

This may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• General geographic location;
• Pages visited;
• Time spent on pages;
• Referring website;
• Website interactions; and
• Other technical or usage information.

We generally use this information to operate, maintain, secure, and improve the Website.

C. Cookies and Similar Technologies

We may use cookies and similar technologies to help the Website function properly and to understand how visitors use it.

Cookies may be used for purposes such as:

• Remembering preferences;
• Maintaining login sessions;
• Providing essential website functionality;
• Understanding website traffic and usage;
• Improving our services; and
• Measuring the effectiveness of marketing.

Some cookies may be placed by third-party services that we use.

Depending on your location, you may be able to control or reject certain non-essential cookies through our cookie banner, consent mechanism, or your browser settings.

Disabling certain cookies may affect the functionality of the Website.

3. How We Use Your Information

We may use personal information for legitimate business and educational purposes, including to:

• Provide language lessons, courses, and educational services;
• Create and manage your account;
• Process purchases and payments;
• Schedule lessons or appointments;
• Communicate with you;
• Respond to questions and support requests;
• Send service-related communications;
• Send newsletters or marketing communications where permitted by law;
• Personalize or improve educational content;
• Understand how users interact with the Website;
• Improve our Website, courses, and services;
• Prevent fraud, abuse, or unauthorized activity;
• Protect the security of our Website and users;
• Comply with applicable legal obligations; and
• Enforce our agreements and protect our legal rights.

We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Bases for Processing

Where applicable law requires us to have a legal basis for processing personal information, we may rely on one or more of the following legal bases:

• Performance of a contract: for example, when processing information necessary to provide a course or lesson you purchased.
• Consent: where you have given us permission to process information for a specific purpose.
• Legitimate interests: where processing is reasonably necessary for operating, securing, improving, and developing our business and services, provided those interests are not overridden by your rights.
• Legal obligations: where processing is necessary to comply with applicable law.
• Other lawful bases: available under applicable law.

Where processing is based on consent, you may withdraw your consent where legally permitted.

5. Payments

If you purchase a course, lesson, subscription, or other service, payments may be processed by third-party payment providers.

Depending on the payment method we use, these providers may collect and process payment information such as your name, billing details, and payment card information.

We generally do not store your full payment card number on our own servers.

Payment providers process information according to their own privacy policies and terms.

6. Third-Party Service Providers

We may use trusted third-party providers to help us operate the Website and provide our services.

These providers may include services for:

• Website hosting;
• Email delivery;
• Payment processing;
• Scheduling and booking;
• Analytics;
• Customer support;
• Video conferencing;
• Course or learning management;
• Security;
• Marketing; and
• Website functionality.

These providers may process personal information on our behalf or independently, depending on the service they provide.

We seek to use appropriate providers and take reasonable steps to ensure that personal information is handled appropriately.

7. Educational Information

If you use our language-learning services, we may collect information related to your learning experience, such as:

• Your selected or target language;
• Language proficiency or approximate level;
• Learning goals;
• Course progress;
• Completed exercises;
• Lesson participation;
• Answers to educational activities; and
• Feedback you provide.

We use this information to provide and improve educational services and to personalize your learning experience where appropriate.

We do not sell your educational information.

8. Communications

We may contact you regarding:

• Your account;
• Purchases or bookings;
• Lessons or courses;
• Changes to our services;
• Security or technical matters;
• Customer support; and
• Other service-related matters.

Where permitted by law and where you have provided the necessary consent, we may also send promotional emails, newsletters, or educational content.

You can unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications.

Please note that you may still receive important non-marketing communications relating to your account or services.

9. Testimonials, Reviews, and User Content

If you voluntarily submit a testimonial, review, comment, photograph, video, or other content to us, we may use that content for the purposes for which you provided it and, where applicable, as permitted by the agreement or consent associated with the submission.

We will not publicly identify you by your full name or publish your photograph for promotional purposes without an appropriate legal basis or permission where required by law.

If you believe content associated with you has been published incorrectly, please contact us at [EMAIL ADDRESS].

10. Data Sharing

We do not sell or rent your personal information to third parties.

We may disclose personal information when reasonably necessary to:

• Service providers who help us operate the Website;
• Payment and transaction providers;
• Professional advisers such as lawyers, accountants, or insurers;
• Government authorities or law enforcement where legally required;
• Parties involved in a business transaction, such as a merger, acquisition, financing, or sale of assets; or
• Protect our rights, property, users, or the security of our Website.

We only share information where we have a lawful basis to do so.

11. International Data Transfers

Some of our service providers may be located in countries other than the country in which you live.

As a result, your personal information may be transferred to and processed in other jurisdictions.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services;
• Maintain business and financial records;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud or abuse; and
• Comply with legal obligations.

The exact retention period depends on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You use the Website at your own risk, and you should take reasonable steps to protect your account credentials and devices.

14. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Request restriction of certain processing;
• Object to certain processing;
• Request portability of certain information;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with an applicable data protection authority.

These rights are subject to applicable legal limitations and exceptions.

We may need to verify your identity before completing certain requests.

15. Children's Privacy

Our Website is not intended to knowingly collect personal information from children below the minimum age permitted under applicable law without appropriate parental or guardian involvement.

If we become aware that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete that information.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

When you leave our Website or interact with a third-party service, we encourage you to review that service's privacy policy before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

If we make material changes where notice is required by law, we may provide additional notice through the Website, email, or another appropriate method.

Your continued use of the Website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to any rights you may have under applicable law.